Thank you for shopping with us! We strive to deliver your order as quickly and safely as possible. Please read the details below about our shipping process.
Orders are processed within 1-2 business days (excluding weekends and holidays) after payment is confirmed.
During peak seasons or sales, processing may take a little longer. We appreciate your patience!
We offer the following shipping options:
|
Shipping Method |
Estimated Delivery Time |
Tracking Available |
|
Standard Shipping |
7-10 business days |
Yes |
|
Expedited Shipping |
5-7 business days |
Yes |
|
Express Shipping |
1-7 business days (where available) |
Yes |
Please note: Delivery times may vary depending on your location and external factors such as customs or carrier delays.
Shipping costs are calculated at checkout based on your location and the shipping method selected.
Once your order ships, we will send you a confirmation email with tracking information so you can monitor your package.
We ship worldwide!
International orders may be subject to customs fees, import duties, or taxes levied by the destination country. These charges are the buyer’s responsibility.
Delivery times for international shipments vary widely depending on destination and customs processing.
If your package is lost or arrives damaged, please contact us within 14 days of delivery.
We will work with the carrier to resolve the issue or arrange a replacement/refund when applicable.
If you have any questions about your order or shipping, please contact our customer support at:
Email: support@primehoo.com
