We want you to love your purchase. If you’re not satisfied, we’re here to help.
You may return items within 14 days of delivery. Items must be unused and in original packaging.
Used or damaged tools
Clearance items
Gift cards
Email support@primehoo.com
with your order number and reason for return. We’ll guide you through the process.
Approved returns will be refunded to your original payment method within 5–7 business days after we receive the item.
We only replace items if they are defective or damaged. Contact us for assistance.
Return shipping is the buyer’s responsibility unless the item is defective or incorrect.
